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Privacy Policy

Our commitment

As has always been the case, your e-mail address is protected and will not be shared with any other company or person for any reason, period.

Transaction information and e-mail addresses

We collect only the minimum information necessary to keep in touch with you; this is the only information required to notify you via e-mail of our products, announcing periodic sales, and offering other special limited-time discounts such as free offers that may be used by online customers.

What Other Information Do We Collect?

When connecting to our radio stream, your IP address will be sent to our radio service provider in order for us to track listening trends and provide licensing bodies with royalty reports. Once our service provider receives your IP it is immediately anonymised, deleted and becomes untraceable. This data is never sold on or passed to other companies.

For iOS Apps
The 12Radio.com iOS App does not collect any user data when installed or launched on your device.

For Android Apps
The 12radio.com Android App does not collect any user data during use. In order to provide audio control during Phone App use, the App will monitor the 'state' of the phone App (Idle, in call, call ended) if applicable on your device. At no point will the App be able to listen in or derive phone numbers or data. The Android App also requires access to local storage. This is to store its configuration for faster launch times.